Cancellations + Deposits

We keep our policies simple, transparent, and consistent so guests know exactly what to expect.

Cancellation Policy (stays of 20 nights or fewer)

  • 30+ days before arrival: 100% refund of amounts paid
  • 14–30 days before arrival: 50% refund of amounts paid
  • Under 14 days before arrival: 0% refund

Deposit Policy

  • 50% due at booking; remaining 50% automatically charged 30 days prior to arrival
  • Reservations made within 30 days are charged in full at booking

Extended-Stay Cancellation Policy (21+ nights)

  • 60+ days before arrival: 100% refund of amounts paid
  • 31–59 days before arrival: 50% refund of amounts paid
  • 30 days or fewer before arrival: non-refundable; remaining balance charged automatically per payment schedule
  • Reducing nights is treated as a cancellation of those nights

Additional Details

  • Early check-ins/late check-outs accommodated when possible ($60 charge applies; please inquire in advance)
  • Early departures non-refundable
  • Forgotten items: $50 handling fee + shipping
  • All dates and times are based on Eastern Time. "Arrival" refers to the published check-in time on the first day of the reservation.

Travel Insurance

We strongly recommend purchasing travel insurance soon after booking (consider "Cancel For Any Reason," where available). Coverage is provided by third-party insurers under their own terms. Purchasing insurance does not alter Emmons Realty's cancellation policy. We're happy to provide documentation for any claim.

Inclement Weather Policy
In the event of a mandatory evacuation of Saint Simons Island, all funds are refunded. Otherwise, we are open for business and suggest cancellation insurance for any reservations during hurricane season. Reservations will not be rescheduled, simply refunded and guests can rebook at their convenience.

Parties, Pets, Smoking

Party Policy
We cannot legally host events at any of our properties. Loud and unruly behavior is strictly prohibited, and management reserves the right to evict any guests who cause such a disturbance without refund.

Pet Policy
Properties designated as pet friendly require a $99 non-refundable pet fee. Only dogs are accepted. Cats are not allowed. Emmons Realty accepts a maximum of 2 dogs, with a maximum weight of 65lbs per dog. Dogs must be at least 1 year old. We cannot allow pit bulls. No exceptions will be made for any part of this policy.

Smoking Policy
Our properties carry a policy of no smoking. Violation will result in a $300 penalty, and may also result in eviction and forfeiture of rent. Smoking inside a residence (or outside with doors/windows open) will result in a minimum charge of $300 for additional cleaning.

Accidental Damages

Accidental rental damage protection is included for any damages or accidents, subject to exclusions and limitations that occur to the premises during your rental period up to $1000. Any damage or accident that is not covered under the policy will be the responsibility of the leaseholder.